Macy's Procedures

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Across
  1. 7. Customer may request if over their Open to Buy amount
  2. 12. How to check for more than one account for a customer
  3. 14. Newer procedure to change any account information
Down
  1. 1. Screen to use during a phone call to get an Ani-Match (screen pop)
  2. 2. How we add a joint account holder
  3. 3. Where to check for legacy (old)account number (when not shown on Main Window)
  4. 4. Viewing account transactions
  5. 5. Where to find list of Authorized Buyers
  6. 6. Checking for profile token
  7. 8. Checking date of when account was open
  8. 9. Linking the customer to Plenti
  9. 10. How to request older statements not found in RPLID
  10. 11. New training for when a customer is not satisfied
  11. 13. Checking for any pending transactions
  12. 15. Updating account phone numbers