Making appointments

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Across
  1. 2. you need to write information in it
  2. 7. 2nd
  3. 10. before
  4. 11. an organization which pays doctor's bills
  5. 13. you use it to make calls
  6. 14. 14th
  7. 15. a number for your city
  8. 16. not seconds or hours
Down
  1. 1. where a medical assistant works
  2. 3. means 15 minutes
  3. 4. personal information
  4. 5. where you live
  5. 6. after
  6. 8. full hours
  7. 9. what happened in the past
  8. 12. to do with medicine
  9. 13. 12th