Managed Service Professional

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Across
  1. 3. Personal commitment to excellence, motivation and consistency will achieve a high level of ___________.
  2. 7. We Honor our ___________ .
  3. 8. Professionalism, Respect, Perseverance.
  4. 11. We develop and apply ideas and methods that have never been used before.
  5. 12. People who have achieved an acclaimed level of proficiency; we are Managed Service _____________.
  6. 14. Thinking outside the box; introducing new ideas and methods.
  7. 15. Be most desirableexciting place to work - unlocking the value of our people.
  8. 16. We Apply our ____________ .
  9. 19. We Know our _________ .
  10. 21. Make a paradigm shift for existing Managed Services.
  11. 22. Lead the way to Managed Services for Information and Communication Technology.
  12. 23. Strengthen our relationships with our customers.
  13. 24. Differentiate through quality, performance and capability. Create unprecedented value, leading to customer loyalty and desirability.
Down
  1. 1. Having a deep understanding of our Customers Business which enables us to make suggestions of improvement in advance is to be _________.
  2. 2. Accomplishment of desired goals.
  3. 4. The act of acknowledgment for excellence; E-star.
  4. 5. To see the world through our customer(s) eyes and show an empathetic approach to the way we do business together which acts as a differentiator for our services and people.
  5. 6. In Pursuit of the Ultimate __________ .
  6. 9. We Realize our _____________ .
  7. 10. We create a positive ________ experience for both our customer and Ericsson.
  8. 13. Our plan of action designed to achieve our desired goals.
  9. 17. We ________ for being a Managed Service Professional.
  10. 18. We _________ our Company.
  11. 20. Delivering commitments, focusing on continuous improvement and proactively innovate processes and tools for support.