Managerial roles by Henry Mintzberg

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Across
  1. 2. / initiates change and improvement (launching a new product or process)
  2. 7. / performs ceremonial and symbolic duties (attending an award ceremony or signing official documents)
  3. 9. / gathers and analyzes information (reviewing performance reports or tracking industry news)
  4. 10. / bargains on behalf of the organization (negotiating contracts with suppliers)
Down
  1. 1. / communicates information to outsiders (speaking to the media on behalf of the company)
  2. 3. Allocator / decides how resources are distributed (preparing budgets or scheduling staff)
  3. 4. / motivates and directs employees (coaching staff and assigning tasks)
  4. 5. / shares information with subordinates (informing employees about a new policy)
  5. 6. Handler / resolves conflicts and crises (handling a labor dispute or customer complaint)
  6. 8. / maintains internal and external contacts (coordinating with another department or meeting business partners)