Managing Customer Expectations

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Across
  1. 3. a strong verb meaning is determined to or definitely will
  2. 7. a clue for predict
  3. 9. a clue for intend
  4. 10. a clue for can
Down
  1. 1. a strong verb meaning determined or sure to
  2. 2. a clue for should
  3. 4. a clue for target
  4. 5. a clue for could
  5. 6. a clue for estimate
  6. 8. a clue for expect