MAR crossword

12345678910111213141516171819202122232425262728293031323334353637383940
Across
  1. 2. A summary of financial accounts showing balances due is known as:
  2. 4. With an angry patient, you should always
  3. 5. How many different stages of grief are identified by Kubler-Ross?
  4. 7. between
  5. 8. Methods of gaining licensure include:
  6. 9. Which of the following professional attributes indicates the ability to identify with someone else’s situation?
  7. 11. The initials “RMA” listed after a medical assistant’s name indicate
  8. 12. four times a day
  9. 13. Which of the following is not part of the communication cycle?
  10. 14. Which one of the following defense mechanisms is defined as putting unpleasant events, feelings, or thoughts out of one's mind?
  11. 15. within
  12. 18. The goal of a medical assistant to treat patients and their families fairly is achieved by
  13. 23. Which of the following refers to the practice of underlining or highlighting important words and phrases when opening the mail?
  14. 24. Currently, the Occupational Safety and Health Act and the Clinical Laboratory Improvements Act do not require medical assistants to be
  15. 25. Which of the following constitutes unprofessional behavior when interacting with an externship preceptor?
  16. 26. Should be addressed as "Mr." or "Mrs." unless they tell you otherwise
  17. 27. Good interpersonal skills include
  18. 30. The abbreviation “CMA,” when listed after a medical assistant’s name, is his or her
  19. 32. inflammation
  20. 33. A list of places where the doctor will visit during a convention is known as a(n):
  21. 34. Account statements for a medical practice should be sent as:
  22. 36. A crime punishable by a fine or imprisonment for more than one year is known as a
  23. 37. The 5 Cs of communication include
  24. 39. The abbreviation for Plaza is:
  25. 40. Which of the following organizations offers the Registered Medical Assistant credential?
Down
  1. 1. twice a day
  2. 3. Which of the following terms means the act of articulating and speaking clearly?
  3. 5. A division of medicine that involves medical issues or medical proof at trials having to do with malpractice, crimes, and accidents is
  4. 6. Which of the following terms describes behaving courteously, conscientiously, and in a generally businesslike manner?
  5. 10. disease
  6. 16. above
  7. 17. surrounding
  8. 19. When an employee can leave the organization at any time, or for any cause or reason is known as:
  9. 20. In medical offices, memoranda are most commonly used to communicate with which of the following groups of people?
  10. 21. Which of the following words best describes a medical assistant who works effectively as a team member in the medical office?
  11. 22. abstinence from committing any harm is:
  12. 28. The three types of listening are evaluative, active, and
  13. 29. immediately
  14. 31. Which of the following organizations publishes a journal called CMA Today?
  15. 35. Being able to disconnect the importance of an emotional event from a specific event or idea is known as:
  16. 38. The voluntary termination of pregnancy is an example of what type of dilemma