March Madness week 1

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Across
  1. 1. 26. How many TVs can the premium service support?
  2. 6. 28. How many media servers come with the Premium service?
  3. 7. 11. NFL network is available starting at this core TV plan and above in Durham
  4. 9. 29. Oxygen and NFL Network are available starting on which Dish package?
  5. 11. 9. Customers setting up this TV service with a 1 year ppp DO qualify for the Amazon Prime offer
  6. 13. 7. A customer has had the FrontierTV Offer over 12 months and decides to upgrade within the first 12 months. Will their promotional rate be- removed, continue or restart?
  7. 14. 17. A customer in an FTTH serviced location is having voice issues Who places the TT- IHD, FSC, CSR?
  8. 15. customer has had the FrontierTV Offer for 6 months and decides to upgrade within the first 12 months. Will their promo? Will their promotional rate be- removed, continue or restart?
  9. 16. 20. Customers should be encouraged to take this additional TV service feature, to provide the most benefits possible
  10. 17. a FrontierTV customer is watching the same show on 3 TV's how many streams are they using?
Down
  1. 2. 25. How many IP clients/ STBs can the Premium service support?
  2. 3. the 3rd generation of this HDDVR allows you to record up to 16 shows at once
  3. 4. 22. We offer how many levels of DVR service with our Fios TV?
  4. 5. is marketed under this name in Durham, NC
  5. 8. the quality of service(QoS) this service receives in a triple play for a FrontierTV customer is given top priority, over video.
  6. 10. 23. Which of these does not allow recording of programs on multiple TVs? Enhanced, standard premium, multi-room?
  7. 11. the maximum streams allowed through FrontierTV.
  8. 12. Name of our HDDVR service that can record up to 12 shows at once.