Marketing Crossword

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Across
  1. 3. words the average customer can understand
  2. 7. reason for not buying item
  3. 8. the names of people who may buy the product
  4. 9. something you should build with the buyer
  5. 12. the third part of PADPOCSR
  6. 14. an agreement to buy from the customer
Down
  1. 1. attributes of a product and it's use
  2. 2. restate something in a new way
  3. 4. concerns or hesitations from the customer
  4. 5. selling additional goods or services to the customer
  5. 6. advantages from a good or service
  6. 10. three types are service, greeting, and merchandise
  7. 11. a type of close where you ask for the sale
  8. 13. sales goals set for the sales staff to achieve in a period of time