Marketing VOCAB

1234567891011
Across
  1. 2. institutions and processes creating communication, delivery, and exchanges that have value
  2. 5. percentage of total sales volume
  3. 6. people who share similar needs/wants and ability to purchase
  4. 7. goods and services makes it capable of satisfying customers
  5. 8. intangible items with monetary value satisfies needs/wants
  6. 9. tangible items with monetary value
  7. 10. businesses buy products for use in their opertions
  8. 11. group of people likely to become customers
Down
  1. 1. goods and services for personal use
  2. 3. info about the target market
  3. 4. product, place, price, promotion
  4. 5. the idea that a business strives to satisfy its customers