Marketing vocabulary

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Across
  1. 2. The methods used and information communicated to encourage customers to purchase and to increase their satisfaction.
  2. 4. The business function that creates or obtains product services for sale.Marketing The action or business of promoting and selling products or services, including market research and advertising.
  3. 6. An activity that is intangible, exchanged directly from producer to consumer, and consumed at the time of production.
  4. 8. The activity or profession of producing advertisements for commercial products or services.
  5. 11. Individuals who purchase products and services to satisfy needs.
  6. 12. Moral rules or principles of behavior that should guide members of a profession or organization and make them deal honestly and fairly with each other and with their customer.
  7. 13. The ongoing activities designed to support the primary function of a business and keep it operating efficiently.
Down
  1. 1. The process of dealing with or controlling things or people.
  2. 2. Anything offered to a market by the business to satisfy customer needs, including physical products, services, and ideas.
  3. 3. The management of large amounts of money,especially by governments or large companies.
  4. 5. The action or process of supplying goods to stores and other businesses that sell to consumers.
  5. 7. A unique group of prospective customers a business wants to serve and their locations.
  6. 9. The action or process of keeping financial accounts.
  7. 10. The amount customer pay and the methods of increasing the value of the products to the customers.