Marketing vocabulary - Victoria

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Across
  1. 2. Utility
  2. 4. Is the process of actually selling products or services
  3. 6. trade
  4. 10. Product offering
  5. 12. Money
  6. 15. Same as Role
  7. 16. The act of obtaining a desired object from someone by
Down
  1. 1. give customer a reason to keep coming back
  2. 3. Competitor of ChaPanda
  3. 5. make everyone feel better off from the exchange
  4. 7. paid notice
  5. 8. understand customer wants and needs
  6. 9. Set of activities related to creating , communicating
  7. 11. Build customer perception
  8. 13. something of value in return
  9. 14. exchanging offerings that have value for other