Marketing

3. the hierachy theory of needs
6. Businesses who purchase large amount of products
9. Keeping track of changes in the marketing environment
11. What is the group business market that starts with i
12. What does the p stand for in PESTE analysis
15. Status, authority and empathy are what factors that influence organisational buyers
16. what is the second stage in the product life cycle

1. Diving a large group of potential customers into smaller subsets
2. Observation, surveying and interviews are what sources
4. Demand for consumer goods and services
5. the motivation, perception, learning and beliefs and attitudes
7. Training and motivating employees to provide customer satisfaction
8. Cannot be seen tasted, smelt, heard or felt
10. comprised of the basic values, perceptions and wants
13. Direct-mail, telephone and kiosk marketing are all what forms of direct marketing
14. three types of marketing in the service industry triangle