MASTERING THE ART OF LISTENING

123456
Across
  1. 2. The ability to actively receive and interpret messages.
  2. 3. A barrier caused by environmental distractions.
  3. 6. When too much information is presented at once.
Down
  1. 1. Type of listening that evaluates the validity and logic of the information.
  2. 4. Understanding and sharing the feelings of others.
  3. 5. Response given to the speaker to show understanding.