MGT 300 • Chapter 2 The Evolution of Management Thought

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Across
  1. 7. _____ management is the study of how managers should behave to motivate employees and encourage them to perform at high levels and be committed to the achievement of organizational goals.
  2. 8. Norms are unwritten, informal _____ of conduct that prescribe how people should act in particular situations and are considered important by most members of a group or organization.
  3. 10. A series of studies conducted from 1924 to 1932.
  4. 11. Taylor developed four _____ to increase efficiency in the workplace.
  5. 12. Weber developed the principles of _____.
  6. 13. One of Fayol’s 14 Principles of Management.
  7. 14. Smith concluded that increasing the level of job ____ improves efficiency and leads to higher organizational performance.
  8. 16. Organizational ____ is the system of task and authority relationships that controls how employees use resources to achieve the organization’s goals.
  9. 17. Rules are formal written instructions that specify _____ to be taken under different circumstances to achieve specific goals.
Down
  1. 1. The ______ studied how physical characteristics of the workplace contribute to job stress that often leads to fatigue and thus poor performance.
  2. 2. The CEO of Comambault Mining
  3. 3. One reason why Henry Ford introduced moving conveyor belts in his factory was the realization that when a conveyor belt controls the pace of work, workers can be pushed to perform at ____ levels.
  4. 4. SO_s
  5. 5. A branch of management science that uses mathematical techniques to help managers make decisions.
  6. 6. The crucial message of _____ theory is that there is no one best way to organize.
  7. 9. Frederick Taylor is best known for defining the techniques of _____ management.
  8. 15. _____ gives managers the right to direct and control their subordinates’ behavior to achieve organizational goals.