Customer Service Week - Mission Possible

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Across
  1. 2. Done at the right moment; punctual. (6 letters)
  2. 5. Quick to react or reply, especially to customer needs. (9 letters)
  3. 10. Taking initiative before problems arise. (9 letters)
  4. 12. Cooperative effort among a group. (8 letters)
  5. 13. Optimistic attitude that uplifts others. (10 letters)
  6. 15. Willing to adjust to changing circumstances. (8 letters)
Down
  1. 1. Work together to achieve a goal. (10 letters)
  2. 3. Calm and tolerant, even when things take time. (7 letters)
  3. 4. Thoughtful of others’ feelings and needs. (11 letters)
  4. 6. Provide help or encouragement. (7 letters)
  5. 7. Free from mistakes; precise. (8 letters)
  6. 8. Always ready to assist or support. (7 letters)
  7. 9. Confidence in someone’s reliability. (5 letters)
  8. 11. Able to move or adapt quickly and easily. (5 letters)
  9. 14. Gentle and caring in interactions. (4 letters)