Mission:Possible CS Week 2025

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Across
  1. 3. Yorkshire city known for its vibrant culture and customer service excellence.
  2. 7. Someone who goes above and beyond in everything.
  3. 8. The ultimate goal for Customer Service.
  4. 11. Annual celebration recognising frontline superstars.
  5. 12. Historic city in Berkshire with amazing customer service skills.
Down
  1. 1. What every situation seeks.
  2. 2. What customer services provide to customers daily.
  3. 4. Virtue needed when handling tough situations.
  4. 5. What every great customer service team deserves.
  5. 6. A way to say thank you for great service.
  6. 9. A skill that is just as important as speaking.
  7. 10. Makes the dream work in customer service.
  8. 13. Key trait for understanding feelings.