Mobile device Care

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Across
  1. 3. You use your mobile phone for email and extensive Internet browsing. You want to add an additional level of security to always verify your identity online when accessing various accounts. Which type of app do you need?
  2. 7. Nicole's smartphone works fine when she is at work or at the mall, but when she is at home then she has limited bandwidth on the device. Nicole has asked you to help her. You should verify the smartphone is connected to the correct _______.
  3. 8. A user reports that his mobile phone has been experiencing high resource utilization for about a week. Excessive ________ open is mostly like the causing the problem?
  4. 9. An application won't close on an Android smartphone. You've tried to force stop it, to no avail. You should perform a ______ reset.
  5. 10. There are Android-based smartphones in your organization that are part of the BYOD infrastructure. They need to be able to connect to the LAN remotely using a VPN. What should you incorporate into the MDM profile for the smartphones to connect to the VPN securely?
  6. 11. Maria is trying to log in to her company's webmail and is asked to enter her username and password. She must use ______ factor authentication method.
Down
  1. 1. Your organization is concerned about a potential scenario where a mobile device with confidential data is stolen. Remote _______ program should be recommended first.
  2. 2. What can be described as removing limitations on iOS?
  3. 4. A technician arrives on-site to find that two users who have the same model on Android smartphones are having the same issue with a specific application. Whenever they attempt to launch the application, it fails and gives an error message. The tech should ____ the OS of the smartphones.
  4. 5. You are concerned about the possibility of jailbreaks on your organization's iPhones and viruses on Android-based devices. You should implement ______ software.
  5. 6. A user has asked you for a recommendation for a word processing program for their home computer. The user doesn't want to pay for a license to be able to use the word processor. Based on this, what type of license would you recommend to the user?
  6. 9. Mobile device users on your network report that the network has very slow data speeds. A weak _____ likely contributes to this problem.