Mobile number change

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Across
  1. 2. In case of one officer branch, verification of request for change of mobile number will be done through___
  2. 4. Cooling period of ____ hours is configured in the system for activation of new mobile number
  3. 7. Tracker id has been introduced in the menu ____where old mobile number is working
  4. 8. While requesting for change in mobile number ____ should visit branch personally
  5. 11. NRI staying in USA can send mobile number change application authenticated by
Down
  1. 1. Change in mobile number will be allowed through ____only
  2. 3. While accepting request for mobile number change in account of NRE customer branches should verify from the _____that he/she is in India
  3. 5. ____levels of authentication is required in cases where old mobile number is not working
  4. 6. Without making discreet _____ mobile number of the customer should not be changed
  5. 9. The Tracker id is valid for ____ minutes only
  6. 10. Request for mobile number change should not be accepted through ______