Mod 7

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Across
  1. 7. Customer pays their termination amount and request their gas service to be restored
  2. 8. Low Income Customer Affordability Assistance Program
  3. 9. Stands for collection turn on
  4. 10. Customer smells strong odor of gas
  5. 11. Home Energy Assistance Program
Down
  1. 1. Customer calls stating they smells gas
  2. 2. ______ history that shows if a customer has a shut off notice on their account
  3. 3. Customer requests a few more days to pay their bill without loss of service
  4. 4. Customers account is now closed and they owe a remaining amount, this is called a _____
  5. 5. Discount on basic service charge for customers who received HEAP
  6. 6. Where do you call to see if an emergency order has been received
  7. 12. public service commission