Module 6, Lesson 1: Customer Service

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Across
  1. 4. “________________________. How can I help you?”
  2. 7. “I will put these items on hold for you. __________________________________________?”
  3. 11. Before we buy a new washing machine, let’s see if a handyman can ___________ the old one.
  4. 12. My coffee maker is ___________, so I need to buy another one.
  5. 15. The child spilled grape juice on the white __________________.
  6. 17. It’s a good idea to keep the receipts for any expensive items you __________________.
  7. 18. Her ____________________ told me that she was very angry.
  8. 19. The ___________ on my jacket is stuck. I can’t get it open!
  9. 20. I had a hot dog for lunch, and now there’s a mustard _________ on my shirt.
Down
  1. 1. “Your new laptop isn’t working? ________________________.”
  2. 2. “Alice is busy right now, but you can leave a message for her. _______________________________?”
  3. 3. “I need to check with my supervisor. ______________________________________?”
  4. 5. To _____________________________ means that you’ll contact them at a later time to give a reply or return a message.
  5. 6. His lease is up soon, so he needs to find a cheaper apartment _____________________________.
  6. 8. This dishwasher can’t be fixed. It’s time to _____________ it.
  7. 9. The _________________ won’t close because it’s too full.
  8. 10. To _____________________ to the manager, dial 1 plus the extension 500.
  9. 13. It’s __________ that I speak to a plumber. A pipe burst and water is everywhere!
  10. 14. Turn the steering __________ to control the direction of the car.
  11. 16. Martha purchased a Micky Mouse ___________ at Disney World.