Modules 1-4 Crossword Puzzle

4. A __ is an additional fee applied to a tax period when a customer does not meet certain filing requirements
8. On the Web Request Search Springboard, you will need to select the ____ you want to search
9. The___ panel is where you can confirm what type of profile was created
13. When an account is closed, it will show as ___.
15. id The code you get from a customer in order to see their myPATH screen
17. An online business ___ number is a type of account validation method
18. The ___ region is where you will find the computer based trainings
19. a customer can obtain their user id direct from the ___ homepage
20. The ___ panel is used to determine how a refund is being sent to the customer
22. You can view past sessions from this springboard

1. FEIN stands for ___ Employer Identification Number
2. We cannot provide the ___ ___ over the phone or via email/messages
3. If the ___ panel shows locked, you must unlock prior to selecting change password
5. A request for ___ is sent to a customer when an examiner needs more detail to finish reviewing a return
6. If a customer no longer has access to an email account, mobile phone number or the authenticator app, you should reset the ___ ___ verification
7. profile The View on myPATH link is located on the __ __ springboard
9. If a customer is unable to validate an account when creating a profile, they will be sent this type of letter
10. We can reset a customer's password or provide them a ____ password depending on the situation
11. What does the customer click to obtain the support id
12. This is the tab that is used to review previous password resets
14. Before doing a password ____ you must review the account to see if there is a secret question
16. If the source in the attributes panel says keyed from image it means the customer submitted a ___ ___
21. When you log into PATH, the system will always default to the ___ ___ springboard