Monday Morning Exercise

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Across
  1. 4. What is the name of the system that we document our notes?
  2. 6. The amount of covered expense that the insured pays before the insurer pays.
  3. 8. What is the acronym for Health Information Casework System?
  4. 11. IFP product name for on and off exchange
  5. 12. The system that we use to verify specific benefits.
Down
  1. 1. Who is the pharmacy vendor?
  2. 2. Name of the system that is used for claims and routing workflows
  3. 3. What other network does a member have if they have the "wrap" network?
  4. 5. Group product name
  5. 7. How many piece of PHI do we need to verify before proceeding with a call?
  6. 9. A member can sign up for insurance during OE and/or during a _____?
  7. 10. Name of CS phone system