Monitor Work Operations

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Across
  1. 2. - A list or plan showing turns of duty or leave for individuals or groups in an organisation
  2. 8. - Companies or individuals that sell goods or services
  3. 9. - Distribution of resources or duties
  4. 11. - The action of teaching a person a particular skill or type of behavior
  5. 12. - A plan for carrying out a process or procedure, giving lists of intended events and times
  6. 14. - The ability to do something well; expertise
  7. 16. - The action or business of promoting and selling products or services
Down
  1. 1. - A list of items required, things to be done, or points to be considered
  2. 3. - An estimate of income and expenditure
  3. 4. - People or companies that provide something needed such as a product or service
  4. 5. - A planned public or social occasion
  5. 6. - The object of a person's ambition or effort; an aim or desired result
  6. 7. - A formal assessment of something with the intention of instituting change if necessary
  7. 10. - A future event or circumstance that is possible but cannot be predicted with certainty
  8. 13. - Information about reactions to a product or a person's performance
  9. 15. - The process of hiring and managing employees