M&S.com Crossword

1234567891011121314151617181920
Across
  1. 2. opening
  2. 6. first step in accreditation
  3. 7. credibility
  4. 10. anomaly
  5. 15. delivered
  6. 16. not claimed
  7. 19. a minor change
  8. 20. short phases of work
Down
  1. 1. quality management software
  2. 3. amount of resource
  3. 4. partly or fully owned
  4. 5. model store
  5. 8. to fill
  6. 9. reward
  7. 11. action of paying
  8. 12. IBM product
  9. 13. issue
  10. 14. ERP System
  11. 17. an ETL tool
  12. 18. british money