NAP MS Crossword #7

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Across
  1. 1. What department besides OSA can mail out the Cancellation letter for the merchant?
  2. 3. When a merchant request to have a new terminal added to their account this is also known as adding a new _.
  3. 5. This is the Settlement side of ROL.
  4. 9. True or False, is a merchant able to submit check verification transactions through Chase Paymentech to Certegy?
Down
  1. 2. What system do you access to retreive a copy of the merchants contract?
  2. 4. Internal liaison for Chase Bankers to place a new request or escalated issue on the merchants behalf?
  3. 6. This shipping label is issued when requesting a terminal to be returned.
  4. 7. Report you would fill out if you suspect suspicious activity on the merchants account.
  5. 8. Is also referred as Visa Net Front End.