National Customer Service week

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Across
  1. 3. Put yourself in your customer's _____.
  2. 6. Remember:_____ are always right.
  3. 8. We're proud to have you on our customer service ____!!!
  4. 10. Customer appreciate it when you go ____ and beyond to help them.
  5. 11. Read details back to customers to be ____ you've got them right.
  6. 12. Always try your ____ to solve customer problems.
  7. 14. Coworkers and customers both deserve your _____.
  8. 15. Stressed at work? Take a few deep___.
Down
  1. 1. Positive word of ____ is a great way to bring in new customers.
  2. 2. Don't be distracted-stay ____ on your customer.
  3. 3. Keep a ____ in your voice
  4. 4. Being a good _____ is an important aspect of communicating with customers.
  5. 5. When customers return again and again, you've earned their ____.
  6. 7. ____ impression are important. Be polite to customers no matter what.
  7. 9. Go the extra ___ for your customers.
  8. 13. Have _____ for customer shows you care. (Hint: Rhymes with sympathy)