NCBA Customer Service In Words

123456789101112131415
Across
  1. 6. Exhibiting a high level of skill, competence, or character in your work. (12 letters)
  2. 8. The ability to comprehend and relate to others' needs or problems. (12 letters)
  3. 9. Understanding and sharing the feelings of others. (7 letters)
  4. 14. Being kind and pleasant. (8 letters)
  5. 15. Paying close attention to someone or something. (9 letters)
Down
  1. 1. Giving assistance or being of service. (7 letters)
  2. 2. Actively paying attention to what someone is saying. (9 letters)
  3. 3. Polite behavior that shows respect for other people. (8 letters)
  4. 4. The ability to remain calm and not become annoyed when dealing with problems or difficult people. (8 letters)
  5. 5. The quality of being trustworthy or performing consistently well. (11 letters)
  6. 7. Reacting quickly and positively to a customer’s needs or requests. (13 letters)
  7. 10. A feeling of deep admiration for someone’s qualities or achievements. (7 letters)
  8. 11. Achieving maximum productivity with minimum wasted effort or expense. (9 letters)
  9. 12. Well informed or showing a strong grasp of relevant information. (13 letters)
  10. 13. Acting quickly and without delay. (6 letters)