NEO

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Across
  1. 4. Great Clips inspires ________, so you feel comfortable.
  2. 7. 5 steps of Delivering _________
  3. 8. We __________ every customer and invite them to return.
  4. 9. ________ guidelines are used to ensure we are dressed appropriately.
  5. 10. Something you do that you don’t have to do to make customers say _______
  6. 11. What is the second step in our 5 steps?
  7. 12. Where should your cell phone be?
  8. 13. Stations are _____ assigned.
Down
  1. 1. What state is the home state of Great Clips?
  2. 2. What is the first step in our 5 steps?
  3. 3. How many minutes early should you be at work?
  4. 4. We always review _______ notes prior to the haircut and update them after each service.
  5. 5. We care about making it easy for customers to save time and money by providing _______
  6. 6. We say Hi __________ to Great Clips to every customer.
  7. 12. Our ___________ measures depict performance level