NEO
Across
- 4. Great Clips inspires ________, so you feel comfortable.
- 7. 5 steps of Delivering _________
- 8. We __________ every customer and invite them to return.
- 9. ________ guidelines are used to ensure we are dressed appropriately.
- 10. Something you do that you don’t have to do to make customers say _______
- 11. What is the second step in our 5 steps?
- 12. Where should your cell phone be?
- 13. Stations are _____ assigned.
Down
- 1. What state is the home state of Great Clips?
- 2. What is the first step in our 5 steps?
- 3. How many minutes early should you be at work?
- 4. We always review _______ notes prior to the haircut and update them after each service.
- 5. We care about making it easy for customers to save time and money by providing _______
- 6. We say Hi __________ to Great Clips to every customer.
- 12. Our ___________ measures depict performance level