Neolink's universe

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Across
  1. 2. could be for instructions and for reporting
  2. 4. we use them to communicate with l2
  3. 5. for FR accunts only
  4. 9. ourcross and delight
  5. 10. everything that reaches our inbox
  6. 13. for bulks
  7. 15. if the clients has issues with them is top priority
Down
  1. 1. unique to lux
  2. 3. "on the top right corner"
  3. 6. they are supposed to help us
  4. 7. reason for which we are working from home today
  5. 8. Neolink is a...
  6. 11. the area under our scope
  7. 12. not an alien
  8. 14. Martial art...for subscriptions