New Data Hires Crossword Puzzle

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Across
  1. 3. This number is also known as a system number
  2. 4. Lowest authority level for a non-financial site
  3. 7. This is also known as a FA system
  4. 9. This screen provides details of the account such as contacts
  5. 10. Helping our customers win everywhere, every day
  6. 14. Pages used by CMC to dispatch calls
  7. 15. A safe and comfortable world
  8. 18. Ctrl + c shortcut keys
  9. 20. Highest authority level for a non-financial site
Down
  1. 1. A type of camera system
  2. 2. You can access this application after logging into Citrix
  3. 5. This is also known as a BA system
  4. 6. This means that the system is turned off using a keypad code
  5. 8. Also referred to as a Non- monitored account
  6. 11. One of the 3 divisions within JCI
  7. 12. This centre is located in Brampton
  8. 13. This dept schedules appointments for techs and clients
  9. 16. This dept creates and updates accounts in Mastermind
  10. 17. This means that the system is turned on
  11. 19. Used to identify client on the phone