New vocab

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Across
  1. 2. the calculated area of a property x1.5 to get billable area
  2. 4. our cost of electricity used passed to the customer without markup
  3. 6. customer requests investigation of bill
  4. 8. #days billed for
  5. 11. Equivalent Residential Unit
  6. 12. capacity measure of solid waste
  7. 15. Meter read needs review; delays bill
  8. 16. Fee charged for any active service
  9. 17. kWh
Down
  1. 1. a central location where solid waste is taken
  2. 3. charge added to defray the cost of capacity
  3. 5. average winter consumption -water
  4. 7. water unit; Kgal/Tgal
  5. 9. usage information gathered from meter
  6. 10. billing structure based on volume used
  7. 12. usage; srvc quantity
  8. 13. charge added to some sewer services for particles in the water.
  9. 14. Validation, estimation and editing
  10. 18. History based consumption - Sewer