New Years Eve OKTA

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Across
  1. 3. how far can an agent assist a claimant?
  2. 8. what are the 5 KIs?
  3. 9. how far back does a claimant need to provide employment?
  4. 10. True/False Can OKTA reset tele serve pin if there's a failed SOS validation status?
Down
  1. 1. Where do we direct claimants with a FAILED SOS Validation status?
  2. 2. Which common internet browser can a claimant NOT use to register for OKTA?
  3. 4. Claimant has a 500B identity and ID docs in ECF, what do you request permission to do from either T2 or TL?
  4. 5. what department are you in?
  5. 6. Backdating Which 500B ADJ issue are we still allowed to assist the claimant?
  6. 7. When will we no longer offer Key Bank debit cards?