NOCTI ONE

4. James wants to send a personalized letter to each of his sales clients, To do this, James should use what?
5. A device that makes decisions about what network path packets should follow is known as a/an?
6. A tool in memory to aid in cutting, copying, and pasting is a what?
8. What type of software would a human resources manager use when planning to introduce and give an overview of a new health plan's system of the company's employees?
9. Software that has been copied without permission of the copyright holder and resold to consumers is known as what?
12. Studying how to prevent repetitive injuries in the workplace is a primary part of the science of what?
13. In spreadsheet applications the cell reference $A$1 will not change. What type of reference is it?
14. A/An______is a small piece of software that piggybacks on other programs?

1. What is the term for the essential program in a computer that maintains disk files, runs application,s and handles devices?
2. Database _____ is the process of organizing tablets into a relational database?
3. A system designed to prevent authorized access to or from a private network is known as a/an?
7. Determining which tasks are most important, or must be completed first, refer to what?
10. When creating a report in a database, a user needs to launch the report _____ to provide a step by step guide?
11. The process of locating and correcting syntax and logic errors in a program is known as?