NPC

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Across
  1. 3. Mailers with the customer's logo already preloaded.
  2. 5. Mailers with a number reference.
  3. 8. You cannot file claims for packages shipped using this method.
  4. 9. National Pen's own printing method.
  5. 10. A very popular pen product family sold by National Pen.
  6. 11. The only browser in which you should open Matrix.
  7. 14. Our order entry system.
  8. 16. All website orders have to download to this system first.
  9. 17. This is used to log customer complaints in Matrix.
  10. 20. You use this to search for scanned order cards
  11. 21. This is like a bar code that contains Mailer details such as pricing etc.
Down
  1. 1. Prolonged periods of silence.
  2. 2. Order entry method used for Vendor orders with modifications.
  3. 4. Our phone system.
  4. 5. You use it to check stock.
  5. 6. Discount guidelines for National Pen errors.
  6. 7. Profile class for customers with unpaid bills for over 365 days.
  7. 12. Used to manage artwork.
  8. 13. Discount guidelines you should follow for customer errors.
  9. 15. Many non-profits and churches that buy from National Pen are:
  10. 18. National Pen's shipping partner.
  11. 19. You use this to get product information such as the product weight.