NWNC Managed Services

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Across
  1. 4. our back office counterparts
  2. 6. successful MIM result
  3. 9. takes ownership
  4. 10. Former Nortel leader
  5. 11. the bane of a CEM
  6. 12. necessary for a great relationship
  7. 14. 15 minute call
  8. 15. makes the dream work
  9. 20. what great leadership should be
  10. 23. something to strive for
  11. 24. together
  12. 27. like most of us post Covid
  13. 28. so what do you think?
  14. 31. Service Desk Commander
  15. 32. MS motto (2 words)
  16. 33. Cisco king
  17. 35. major SLA component
  18. 37. Apps expert
Down
  1. 1. a well oiled machine
  2. 2. last word in Telecom
  3. 3. empathy
  4. 5. KnowBeFour
  5. 7. top of the Legacy Carousel gang
  6. 8. dialog. chat. Text.
  7. 13. ugly Covid test result
  8. 16. in a world where you can be anything,be knowledge-base super helpful information (2words)
  9. 17. our fearless leader
  10. 18. joined in
  11. 19. teamwork
  12. 21. valuable quality
  13. 22. service only one
  14. 25. effective and efficient
  15. 26. the service we provide
  16. 29. first lady of managed services
  17. 30. NWN and Carousel
  18. 34. could be personal or financial
  19. 36. the Exeter NOC