OB

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Across
  1. 4. Study of how individuals and groups behave inside organizations (26 letters)
  2. 6. Process of evaluating and choosing the best candidate (15)
  3. 8. Leadership that inspires followers with vision, inspiration and empowerment (23)
  4. 10. Factors such as heredity, environment, and situation shaping personality (24)
  5. 11. DEVELOPMENT The sequence of forming, storming, norming, performing and adjourning (17)
  6. 12. Learning based on mental processes like thinking and problem–solving (16)
  7. 19. Judging a person based on group membership rather than individual traits (12)
  8. 20. Internal and external forces that drive behaviour (10)
  9. 21. Forecasting and strategizing manpower requirements (22)
  10. 22. Theory dividing factors into hygiene and motivators (24)
  11. 26. Learning strengthened or weakened by reinforcement and punishment (20)
  12. 27. Shared assumptions, values and beliefs guiding behaviour within an organization (22)
  13. 28. Diagnosis of skill gaps before training design (20)
  14. 29. A perceptual bias where one negative trait influences overall judgement (10)
  15. 30. Handling disagreements constructively to improve group functioning (19)
Down
  1. 1. Systematic study of tasks, duties and responsibilities of a job (10)
  2. 2. Formal evaluation of employee performance against goals (20)
  3. 3. Framework explaining interactions between “Parent, Adult, Child” ego states (22)
  4. 5. Leadership based on charm, personal power and emotional appeal (22)
  5. 7. Learning by observing others and modelling their behaviour (14)
  6. 9. Internal and external pools from which candidates are obtained (18)
  7. 13. Model that identifies open, hidden, blind and unknown areas of self (12)
  8. 14. Statement of required knowledge, skills and abilities for a job (15)
  9. 15. Distortions or mistakes in how a person interprets reality (16)
  10. 16. The extent to which a team achieves performance, satisfaction and viability (16)
  11. 17. Statement describing the roles, responsibilities and reporting relationships (14)
  12. 18. Personality model summarized by the acronym OCEAN (13)
  13. 23. Motivation theory emphasizing fairness in comparisons (12)
  14. 24. Theory explaining how people attribute causes to behaviour (17)
  15. 25. Degree of emotional and cognitive connection employees feel with their organization (17)