OFFICE MANAGEMENT

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Across
  1. 4. – is the science of fitting a workplace to the user’s needs.
  2. 7. – employee conduct of unable to do the job to a satisfactory standard
  3. 9. – finding mutually acceptable solutions that partially satisfy both parties
  4. 10. – makes most of the decision alone
  5. 14. – employee conduct of wide range of unacceptable workplace behaviors
  6. 15. – vehicle of communication to provide assistance
Down
  1. 1. – is a type of open office plan where workspaces are created using partition walls on 3 sides to form a box.
  2. 2. – postponing a conflict or issue until a better time
  3. 3. – it is the regulations or conditions that are imposed on employees in order to correct or prevent behaviors
  4. 5. - might affect productivity, fatigue, morale, attitudes, and tension.
  5. 6. – According to David Brewer of the Leadership Consulting Group in San Francisco, it is the art of enlisting people to embrace a vision or a goal as their own, and then inspiring and encouraging them to sustain their commitment so that by their own action and initiative they turn that vision into reality.
  6. 8. – is a type of drawing that shows you the layout from above.
  7. 11. - is thought of as the working arrangement of facilities and workstations. It encompasses many trends which change as business theories change.
  8. 12. – made up of individual offices that are “built-in”.
  9. 13. – occurs when two parties perceive their interests as incompatible.