Online crossword

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Across
  1. 3. - Customer feedback about a product.
  2. 5. - The service of bringing items to your door.
  3. 6. - The function to find specific items in an online store.
  4. 11. - The digital base where e-commerce operations are conducted.
  5. 12. - A guarantee for the repair or replacement of a product.
  6. 13. - A personal profile required for online transactions.
  7. 15. - The process of completing an online purchase.
  8. 16. - The transport of goods from seller to buyer.
Down
  1. 1. - A complete list of available items in stock.
  2. 2. - A company that provides goods or services.
  3. 4. - The exchange of a product for money.
  4. 5. - A reduction on the usual price.
  5. 7. - A comprehensive list of items offered for sale.
  6. 8. - The action of sending back purchased items.
  7. 9. - Monitoring the status and location of a delivery.
  8. 10. - The method of transferring money for a purchase.
  9. 14. - A request to purchase goods.
  10. 15. - A virtual basket for collecting items before purchase.