Oops all acronyms

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Across
  1. 3. Refers to a customer agreement used to retain customers' digital files beyond our standard 30-day file retention policy.
  2. 5. Embodies the Purple Promise and how we consult w​ith customers.
  3. 7. Facilitates the physical movement of orders between customers and centers, reducing the cost of our transportation network.
  4. 8. Typically installed in the cash countdown room.
  5. 10. Refers to the different divisions of FedEx such as FedEx Express, FedEx Ground, FedEx Freight, FedEx Office, etc.
  6. 11. document that contains information on the potential hazards (health, fire, reactivity and environmental) and how to work safely with the material.
  7. 12. an online task management solution for FSO Team Members, all store teams and Field Operations leadership.
  8. 15. To act without delay; promptly.
  9. 16. The method by which all FedEx Operating Companies measure service and quality.
Down
  1. 1. Customer charge account which can include special pricing.
  2. 2. The world's largest express transportation company.
  3. 4. Another term for large format printing.
  4. 6. An agency of the legislative branch of the United States federal government.
  5. 7. A carbonless type of copy paper.
  6. 9. Color model in which all colors are described as a mixture of four specific colors.
  7. 10. A U.S. federal government agency that monitors and enforces workplace safety laws.
  8. 13. Consists of goal-setting, quarterly and annual conversations between managers and team members, along with ongoing feedback and coaching.
  9. 14. One of FedEx's primary competitors. What can brown do for you? Nothing.
  10. 17. A method and a philosophy all FedEx OpCos use to optimize business processes.