Operations Management

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Across
  1. 2. programs which improve the creation of products in the design phrase
  2. 5. predicting what materials will be required and in what quantities
  3. 6. Series of checks at different stages of the production process
  4. 8. all the resources that go into producing a good or service
  5. 10. good or service that fully meets customer expectations
  6. 13. process for eliminating waste so the end customer gets the most value from fewer resources
  7. 16. expresses concern for the environment, society's health and welfare, ethical concern for its workforce and their families
Down
  1. 1. Assuring its customers and stakeholders of a certain standard of quality
  2. 3. synchronised ordering when resources are running low
  3. 4. ratio of outputs compared to the inputs required
  4. 7. final product presented to the customer either as goods or services
  5. 9. What is done to the inputs to transform them into the finished outputs
  6. 11. control of machinery and equipment through a computer
  7. 12. any resource which is discarded after use
  8. 14. the 'who, what, when, where, how, which' manual of materials management
  9. 15. what needs to be ordered and when