Operations Management

5. A person who purchases goods or services from another
7. Using resources on ways that do not harm ecological systems that support human existence
8. The application of scientific discoveries to the development and improvement of goods and services
10. The planning, implementation, and coordination of the details of a business or other operation
12. The difference between the cost of inputs and the value or price of outputs
14. A place of settlement, activity, or residence
16. To predict a future condition or occurrence
17. An organization that provides materials for businesses
19. Physical items produced by business organizations

1. A complete listing of merchandise or stock on hand
2. A standard of behavior that guides how one should act in various situations
3. High grade; superiority; excellence
4. The management of revenues
6. The act of spreading out materials
7. A plan of procedure, usually written, for a proposed objective, especially with reference to the sequence of and time allotted for each item or operation necessary to its completion
9. The ability to receive or contain
11. The part of a business organization that is responsible for producing goods or services
13. Activities that provide some combination of time, location, form, and psychological value
15. The total of activities involved in the transfer of goods from the producer or seller to the consumer orbuyer, including advertising, shipping, storing, and selling
18. A few factors account for a high percentage of the occurrence of some event