Ops Mgmt Crossword

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Across
  1. 3. When you are experiencing service disruptions for vCom managed assets you can open this type of ticket straight from vManager to get support.
  2. 6. In inventory details where can you find your order options for an existing mobile device?
  3. 7. Which mobile order option would you use to upgrade your phone?
Down
  1. 1. What inventory details section shows you the voice and data charges for a device that have not yet appeared on the next invoice?
  2. 2. Along with carrier provided technology vManager can also store information on your self managed physical ___________ assets that are also a part of your technology environment.
  3. 4. In an open trouble ticket which tab allows you to view the most updated correspondence of a ticket and respond if needed?
  4. 5. When searching for a mobile order remember to choose the correct ___________ __________ to find it.