Optus Crossword

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Across
  1. 2. device protection
  2. 5. where to find a contract on jarvis
  3. 6. $1 handset
  4. 7. where we send away warranty phones
  5. 9. additional service discount
  6. 10. where contracts are processed
  7. 13. MBB
  8. 15. redeem if device is broken
Down
  1. 1. the opps
  2. 3. what you earn for achieving scorecard
  3. 4. new connection
  4. 8. staff communication
  5. 9. log in before a customer leaves
  6. 11. subscriptions service
  7. 12. an existing customer wants a new device
  8. 14. what to do when no Cx instore