Order Entry

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Across
  1. 2. What is it called to move from Ultra to Gig?
  2. 5. What is spectrum.net/selfinstall used for?
  3. 6. What do you need to do in DM to change modems?
  4. 9. Where do you activate the modem in Agent OS?
  5. 10. To upgade is a change in _________
  6. 11. When customer does their own install
  7. 12. What is the highest speed we offer?
Down
  1. 1. Where do you enter orders in AOS?
  2. 3. Where in DM would you find the new Modem and/or Router?
  3. 4. What level of Verification is needed when making changes to a customers account?
  4. 5. Customer owned modems have to be located on what list?
  5. 7. Where should the active modem be listed in DM
  6. 8. CSG is the ______