Organizational Behaviour Chapters 10-12 (a&b)
Across
- 1. Truthfulness, consistent words and actions
- 7. This refers to a moderately high achievement need and inquisitiveness and is action oriented and bold
- 9. Vocal authority using legitimate or coercive power -Reminding, checking, bullying
- 10. Logical arguments or emotional appeal or an attempt to convince
- 12. This is predicted by extroversion, conscientiousness and the other big five factors
- 14. This is used in negotiation reciprocity and social networks
- 15. Interdependence with power holder and how many and how quickly others are affected by you
- 17. Either party gets everything they want in negotiation.
Down
- 2. This is best when the issue is less important to you than other party and/or the value/logic of your position is imperfect.
- 3. This is best Best when a quick resolution is required
- 4. Teams do this for better mutual understanding and high cohesion and to minimize relationship conflict
- 5. Unclear or or uncertain and often found in court rulings and politics
- 6. _______ is the capacity to influence others by value
- 8. All conflict requires this
- 11. This authority has legitimate power and influences behaviour by mere presence
- 13. Truthfulness, consistent words/actions.
- 16. This is the amount an individual or organization is in control