ORLA Hospitality Crossword Challenge

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Across
  1. 2. Career routes that help employees grow in hospitality
  2. 6. Industry relationships that create opportunities and support
  3. 7. Ability to recover and adapt during challenges
  4. 10. Speaking up for industry interests with lawmakers and regulators
  5. 14. National culinary and hospitality education program for students
  6. 15. Funds members keep through discounts and cost programs
  7. 16. Information and insights used to make strategic decisions
  8. 18. SERVICE Service provided to visitors that shapes their experience
  9. 19. Organized by geographic area or territory
  10. 21. Legal responsibility or exposure to risk
Down
  1. 1. Official voice speaking on behalf of members
  2. 3. Working together toward shared goals
  3. 4. Essential education and skill-building for staff
  4. 5. The business of welcoming and serving guests
  5. 8. Following laws, rules, and workplace requirements
  6. 9. Industry employees and future talent pipeline
  7. 11. Leadership group that meets regularly to guide priorities
  8. 12. A mutually beneficial working relationship
  9. 13. Group of organizations working together toward a common goal
  10. 17. TAX Tax commonly collected from overnight accommodations
  11. 20. Laws and policies created by elected officials