OTMC Chapter 2 & 3 Vocabulary

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Across
  1. 3. decision made by someone who believes his or her choices have no effect on the outcome
  2. 5. improving and refining ideas by passing them back and forth among coworkers
  3. 7. process of paying close attention when another person is speaking and then clarifying what you heard
  4. 10. something that is more important than other activities and must be dealt with first
  5. 11. practices that show you respect and value people, materials and your workspace
  6. 12. made based on feelings not facts
  7. 13. ways people learn
Down
  1. 1. decision made for someone by someone else
  2. 2. made after weighing both facts and feelings
  3. 4. person who can motivate and energize himself or herself and can work with little supervision
  4. 6. ability to do what needs to be done in a job without waiting for prompting
  5. 8. practices that allow you to make the best use of your time
  6. 9. made very quickly and without careful analysis