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Across
  1. 3. people who know any information about retail store or any store company
  2. 7. takes time to look at prices and brands
  3. 8. people who are in charge of managing budget gerneration
  4. 12. information used for employees to determine custormers behavoir
Down
  1. 1. multiple store locations
  2. 2. information is used to help retailers determine customer behavior
  3. 4. switching your product for another product
  4. 5. recommending a similar product to one being bought
  5. 6. privacy you can not share any customer's data
  6. 9. financial institution helps customers without on-hand cash
  7. 10. people who keep the stores in business
  8. 11. product travel from its creation to customer
  9. 12. treating colored or uncolored LGBTQ etc.people unfairly