Part 2

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Across
  1. 2. The capacity to intentionally shift how a situation is viewed in order to see more options.
  2. 5. A tension made up of two interdependent opposites that must be balanced rather than solved.
  3. 8. A system that explains why people resist change even when improvement is genuinely desired.
  4. 9. Viewing reality through the pressures, risks, and constraints of another person.
  5. 10. An influence principle where people look to others’ behavior when facing uncertainty.
Down
  1. 1. A repeated protective response that over time becomes habitual and invisible.
  2. 3. Seeing a situation from one’s own thoughts, emotions, and judgments.
  3. 4. A guiding inquiry that helps reveal what a person is protecting in a given situation.
  4. 6. Observing interaction patterns and system dynamics without becoming emotionally involved.
  5. 7. Influence that reduces perceived risk while respecting autonomy and avoiding manipulation.