Passenger Service Review

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Across
  1. 6. MYJ
  2. 9. On the company’s account
  3. 11. RCFM
  4. 13. Agrmnt btwn airlines to sell each other’s seats
  5. 16. NKM
  6. 17. SEL is the APO city code of Gimpo and _____
  7. 18. Hotel reservation
  8. 19. ITM KIX and UKB share this multi APO city code
Down
  1. 1. NGS
  2. 2. Minor maintenance
  3. 3. LHR
  4. 4. Protection reservation
  5. 5. YVR
  6. 7. Do all possible
  7. 8. Published airfare and applicable rules
  8. 10. Personal attendant
  9. 12. First available
  10. 14. System that expedites entry processing of psgrs
  11. 15. TAO